first_imgThis week’s lettersLetter of the weekTeaching our staff to write it right I want to respond to recent letters saying that it is time to act oversloppy grammar. I work for a London children’s charity providing daycare in 11 communitynurseries and we have endless issues with poor spelling, punctuation andgrammar. To address this, the personnel manager and I have written two Brush up yourWriting Skills programmes to help staff understand the simple rules of grammarand how to write a presentable letter without stray capitals and apostrophesand with the correct use of ie and eg etc. Most staff are keen to learn and feel their inability to write clearly andcorrectly is a barrier to their future. Many say they were told at college thatspelling did not matter as it was the content that was important. It has takensome time for some staff to appreciate that the content is of littlesignificance if the reader is unable to understand it. All reports, newsletters and notice boards are now proofread and we havecreated an environment where staff are much more aware of their writtenpresentation and take time to check everything themselves. The managers have purchased dictionaries, thesaurus and grammar guides forstaff use. Having computers has helped also. Interestingly, staff who have English as an additional language and who havebeen educated outside the UK are generally more aware of grammar rules andoften achieve a level of competency far and above that of their colleagues. The problem remains one of recognising the grammar inaccuracies, buthopefully that will improve as more staff become more knowledgeable and cascadethe information throughout the organisation. Teaching the children to read and write has certainly helped as the relevantteaching aids explain key grammar from the simplest levels and helps toreinforce growing understanding. It is reassuring to know that it is not just our organisation that facesthis problem – we are constantly amazed by the quality of written reports fromprofessionals and application forms. Any other creative ideas for improvementare very welcome. June O’Sullivan Operations and training manager, Westminster Children’s Society Poor treatment can hurt business If Les Simpson thinks that only the marketing department should care aboutcustomers, perhaps it is he who should not be employed (Letters, 4 September). All staff with external contacts represent their employers. Potentialapplicants who are badly treated by a recruitment section (in my case, totalsilence after interview with three organisations in the past few years) willtell their friends and colleagues about their experiences. This will progressively reduce the pool of applicants as well as alienatingcustomers. Where the poor service comes from a “professional” recruitmentagency aiming to supply HR employees, it is even worse. Not only is that agencysacrificing any chance of future business from the applicant who is badlytreated, the poor service also reflects on the client. Recruitment agency staff are recruited to sell, but the agencies also claimhigh standards of professional competence, efficiency, customer service andethical behaviour. Very few achieve those aspirations and appear more akin todouble glazing companies, but without the useful product. Richard East HR consultantAgencies are not just body shops I disagree with Les Simpson, in that applicants should not expect”care” from agencies. It is the agency that cares which makes a difference. Agencies are not bodyshops that sell skills and qualifications. They place people in jobs that needthose skills and qualifications and deal with real human beings, with dreams,ambitions, needs and wants. Sometimes it is the emotional make-up of applicants that makes them betterfor particular jobs. Koshu Lulla Via e-mail We sell services not the applicants At PPS, we are all HR professionals and our function is to provide goodquality, appropriate candidates quickly. We have spent time getting to know and understand the culture andrequirements of our clients. Putting the right people forward comes as secondnature. Of course, this is what we have found our client companies want. They don’twant to be sold CVs or “repackaged” individuals, no matter how”talented” they are. We present them with candidates because they are the right people, with theright qualifications. It is our service that we sell and never the applicants. Victoria Phillpot Managing director , Professional Pre-Selection Services Previous Article Next Article Related posts:No related photos. Comments are closed. LettersOn 18 Sep 2001 in Personnel Todaylast_img read more

Peruvian MoD Orders LAVs from General Dynamics Land Systems

first_imgGeneral Dynamics Land Systems, the Canadian company’s parent corporation, is a business unit of General Dynamics.The contract was signed through the Canadian Commercial Corporation, a Crown corporation of the Government of Canada.Vehicles provided under this contract will be personnel carrier variants of the LAV II family of vehicles with amphibious capability. Included in the contract is a complete logistics support package. Deliveries will commence by mid-2015.[mappress]Press Release, July 28, 2014; Image: GDLS Share this article July 28, 2014 View post tag: General Dynamics The Peruvian Ministry of Defence has awarded a USD$67 million contract to General Dynamics Land Systems-Canada for 32 Light Armoured Vehicles (LAVs) for the Peruvian Marines. View post tag: Peruvian MoD Authorities View post tag: orders Back to overview,Home naval-today Peruvian MoD Orders LAVs from General Dynamics Land Systems center_img View post tag: LAVs View post tag: Naval View post tag: News by topic View post tag: Navy Peruvian MoD Orders LAVs from General Dynamics Land Systems View post tag: Land Systems View post tag: americaslast_img read more