Irregular engagements and flaws highlighted by NAO at Mount Carmel

first_imgIrregular engagements, contractual design flaws and a weak contract management functions at Mount Carmel Hospital were among the deficiencies noted by the National Audit Office (NAO) following its review of the contract for outsourced services. Such deficiences  dilutevalue for money said the Auditor General Charles Deguara who on Wednesday presented the report  to Speaker Anġlu Farrugia. The NAO found that, as at time of writing of this report, MCH was acquiring this service through a one year negotiated procedure since a new tender was not awarded before the contract’s expiry in July 2018.More than double employedThe report noted that the contract under review originally called for the deployment of approximately 60 full-time equivalents (FTEs), but in fact 134 FTEs were deployed as at September 2018. Moreover NAO  found that 47 of these outsourced personnel, though engaged through a contract for clerical services, have been deployed to carry out non-clerical responsibilities, such as maintenance and security duties.This audit observed that, while personnel engaged through this contract and deployed to work as clerks are delivering an acceptable level of quality in their work, some of those deployed to carry out non-clerical duties are not meeting the expected level of service.This concern is accentuated by MCH’s management’s assertion that it was found extremely difficult to dismiss a number of non-performers given that it itself had referred them for engagement to the service provider.Contract not in line with proceduresThe NAO found the cleaning service was procured through a call for quotations even though it significantly exceeded the financial threshold for this method of procurement; no formal and documented contract was in place; a number of deployed personnel carried out tasks not related to cleaning duties; and the output of the outsourced personnel as well as the quality of the cleaning products being used at MCH were questionable.The full report can be read here.WhatsApp <a href=’” alt=”last_img” /> read more